Privacy Policy
Your Privacy
At My Island Collective, keeping your personal information private is important to us and we do this in accordance with both Australian Law & the EU GDPR. We are committed to protecting the privacy of any information provided by our customers.
Collection of Data
Collecting client information such as your name, address, phone number, email address and credit card details is an integral part of providing many of our services to you at My Island Collective. Circumstances where we may be required to collect personal details from you include:
- Purchasing items online
- Request to join our mailing list
- General Enquiries
This data is used to manage and complete your orders, keep you up to date with promotional events and inform you of any changes to our website. My Island Collective does not sell, rent or disclose your personal details unless required to by law. We may share some of the personal information we collect with service providers, and contractors who help us provide particular services. We would like to assure you that your information will not be divulged, excepting the aforementioned circumstances.
Website & Credit Card Security
My Island Collective uses the industry standard Secure Sockets Layer (SSL) protocol, which encrypts your information as it is transmitted over the internet. This encryption scrambles details such as credit card numbers, billing details, and delivery addresses so that other computers are unable to decipher the information, ensuring your privacy and security.
Our websites use "cookies" - small data files that are stored on your computer when you visit a website. Cookies enable you to shop on our websites and may be used in a variety of ways to enhance or personalize your online browsing and shopping experience. Cookies may eliminate the need to repeatedly enter the same information, enabling us to improve the content, reliability and functionality of our websites, evaluate the effectiveness of advertising and track usage patterns. Accepting a cookie will not give us access to any data on your computer other than the data stored in the cookie. You may experience a loss of functionality as a result of configuring your web browser not to accept cookies.
Security
We understand the importance of your information and we treat it as strictly confidential. We have appropriate physical, electronic and managerial procedures in place to safeguard and secure the information we collect to prevent unauthorised access or disclosure, maintain data accuracy, and ensure the appropriate use of information.
Your Rights
While information is sought from you for the sole purpose of improving our service levels, you have the right to either refuse to provide details about yourself or remain anonymous. Having said that, some of our services can only be provided if we have certain information. Your information may also be used for the purpose of introducing other products that we believe might be of interest to you.
Promotional Communication
By signing up to our mailing list, you are consenting to receive news & promotional material from My Island Collective. If you wish to unsubscribe to our mailing lists or update your preferences, please click on the links at the bottom of all of our email correspondence.
Changes to our Privacy Policy
If any changes to these policies occur, we will notify our customers by updating this section of our website. If you have any questions regarding our privacy policy or any other matter, please contact us via email on sales@myislandcollective.com.au